Coys Wheel Return Policy

  • If you need to return, exchange, or warranty an item please call 801-812-2929 and ask for the Manager.
  • The purchase price at time of sale is final.
  • All cancellations prior to shipment are subject to a 10% (of total invoiced order) cancellation fee.
  • It's the customer's responsibility to report any damages/shortages within 48 hours of receiving the product. No claims will be accepted after 48 hours.
  • No returns will be accepted without authorization from Coys. Once authorization is approved, the customer will be issued a Return Authorization number or RA number. The Return Authorization or RA is valid for 30 days ONLY. After the 30 day time limit, the RA remains invalid.
  • The customer is liable for all shipping costs when returning or exchanging an item to Coys Wheel unless the product has been damaged during shipping. This policy also applies to warranty returns.
  • Any shipment received in conditions other than brand new will be charged 50% restocking fee of the total amount.
  • There are absolutely NO returns (once a tire is mounted) for customers who solely purchase wheels.
  • On Refused Shipments Customer is responsible for shipping charges incurred to and from the customers delivery address, in addition a 10% restocking fee.
  • Absolutely no refund or credit will be issued for defective or damaged merchandise until merchandise is returned and inspected. Customer is responsible for sending the merchandise back.
  • Merchandise returned for refund will be charged a $60 handling fee and 10% restocking fee in addition all shipping charges incurred.
  • We do not accept any new or used merchandise any later then 15 days after the Customer has received the merchandise